Yesterday my fridge freezer decided to die on me (and my Guinness was getting warm) so I decided we needed a replacement urgently.
After a short look on the internet I decided on a Bosch.
I then rang ADVANCE ELECTRICAL in WHITSTABLE at 09.10 am who told me they had the model I wanted in stock and at the same price as the major suppliers.
By 09.55 we had a new fridge freezer installed and the old one disposed of!
What fantastic unbeatable service - ! Thank you Steve and staff- you are highly recommended.
Had one of their engineers round today and they fixed my washing machine.....HURRAY! Called the, this morning and popped in to tell them when I was home. Fantastic customer service. Thank you will definitely be using again and perfect as just round the corner.
Very impressed. Prompt and efficient service and delivery on the same day that I placed the order. Will definitely return.
Just wanted to thank you for your help today, can’t believe how well you managed to fit in my repair with such a pleasant and efficient manor . I know I was lucky but even so - Unbelievable service -really appreciated THANK YOU
Such brilliant customer service well done !!!!
Dear Advance team,
I am writing to you on behalf of St Vincent de Paul Society in Whitstable. We are a charity which offers practical help to local people in need. We have recently purchased a cooker and a washing machine from Advance and several other white goods in the summer. These purchases have made a great difference to the lives of our clients. I would like to pass our thanks to you for your great service and for dealing with our clients with care and sensitivity.
Thank you so much and best wishes to your team.
Can I just say on here a massive thanks to Advance in Whitstable, in the scheme of things not a big deal, but washing machine packed up this morning so needed replacing, phoned at 11.52 today, and a new one supplied, fitted and the old pone taken away by 12.20pm!! Amazing customer service
Brilliant customer service. Went over and above to help aunty of 96.
Thanks is not enough
The service we got from advance was brilliant phone at mid day about a dish washer we wanted he said he had it in stock and delivered it with in 2 hrs.
Would highly recommend this company.Stay local they are the best.
Absolutely fantastic, called Advance today to look at poorly washing machine, diagnosed as terminal. 1 hour later, old one removed and new one in its place. Fantastic customer service, highly recommend this company.
Brilliant service from ordering to delivery within 3 days and excellent prices
Best local to get your electrical appliances from.Great team,with lots of knowledge
New washing machine ordered and fitted within the hour. Superb service. Wouldn't get that from the big boys. Glad I shopped local.
Will use again.